Shipping Information

Taxes and shipping expenses are automatically calculated and shown in your basket:
Simply click “Calculate Shipping” and insert the destination.
The taxes are applied only for the destinations within the European Union.

The goods are shipped within the EU through the DHL Deutsche Post. In some countries the parcels are delivered directly from the DHL Network, in some other the parcels are delivered from the cooperation partner of DHL Deutsche Post.
Customers are able to track their deliveries from the departure to the end destination.

DHL Deutsche Post is also used to ship towards the Countries located outside the European Community, where Customs procedures are involved. The cost of the simplified export documentation is already included in the shipping price.
Customers are able to track their deliveries from the departure to the end destination.

  • Prices: You can check the prices of your cart simply by inserting the destination
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    Germany and Austria:
    Euro 6.90 flat – Transit time 1-2 days – max length of the parcel 170 cm.
    Bulk items up to 200 cm. +22 Euro
    Free shipping on orders over 249 Euro
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    -EU Countries:
    Euro 10.00 flat – Transit time 2-5 days – max length of the parcel 120 cm.
    Bulk items up to 200 cm. +22 Euro
    Free shipping on orders over 299 Euro
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    Norway – Switzerland:
    Euro 12.00 flat – Transit time 2-5 days – max length of the parcel 120 cm.
    Bulk items up to 200 cm. +22 Euro
    Free shipping on orders over 299 Euro
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    Russian Federation:
    Euro 19.00 + Euro 1.50/kg – Transit time 7-9 days – max length of the parcel 120 cm.
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    Ukraine and Belarus
    Euro 9.00 + Euro 1.00/kg – Transit time 5-7 days – max length of the parcel 120 cm.
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    Albania, Bosnia, Serbia, Makedonia, Montenegro
    Euro 9.00 + Euro 1.50/kg – Transit time 5-7 days – max length of the parcel 120 cm.
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    USA & Canada
    Euro 19.00 + Euro 2.60/kg – Transit time 7-9 days – max length of the parcel 120 cm.
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    Other Countries not listed above
    Euro 21.00 + Euro 3.00/kg – Transit time 7-9 days – max length of the parcel 120 cm.
  • Shipping country: Austria
    – we ship from Vienna, which is one of the most important European hub/airport for international shipping and is direcly connected with all the most important destinations worldwide
  • Processing time: 1-3 days
    – This is the average time we need to prepare your order ready for the shipment. It depends if all the goods are available by our warehouse, or we need to receive part of them from our suppliers. We receive from the warehouses of our suppliers almost every day. Some orders are shipped directly from the warehouse of the producers.
  • The transit time are only an indication based on the average of our shipping – Processing times may vary, especially during peak periods.

The max value per shipping addressed outside the EU is 1000 Euro (shipping costs included)
The max weight per parcel is between 20 and 30 kg, depending from the destination Country.
We automatically split the parcels if your order is over these values

Below the max. dimensions of the parcels. For items in your order exceeding this measure, may be we contact you if some problem will arise.

Hazardous or toxic items such as paint, flares, fire extinguishers, batteries, epoxies, compressed gas and some cleaners cannot be shipped to International destinations or to freight forwarders who will export them overseas.

These items can be shipped only within the European Countries + Switzerland, where the transport is made by road and not by air.
In case of doubt please contact our staff, we’ll be happy to help.

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